Shipping policy

Welcome to FurryNest. We are committed to providing reliable shipping and excellent customer service.

Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding U.S. federal holidays.
Processing times may be longer during holidays, sales, or periods of high order volume.
Shipping Time

Estimated delivery times are:

United States: 5–10 business days
Alaska, Hawaii, and U.S. Territories: 7–15 business days

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and selected shipping option.

Free shipping promotions may be available on qualifying orders.

Order Tracking

After your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. FurryNest is not responsible for packages shipped to incorrect addresses entered during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Email: n.aethxex@gmail.com

We will work with the shipping carrier to investigate and resolve the issue.

Shipping Delays

FurryNest is not responsible for shipping delays caused by:

Severe weather
Carrier service disruptions
Customs inspections (if applicable)
Incorrect customer information
Other events beyond our reasonable control
Contact Information

FurryNest
23 Hansborough St #1
Dorchester Center, MA 02124
United States

Email: n.aethxex@gmail.com